FAQ

Curious about the specifics of billing, what kind of computer you'll need or want to dive into the legal terms of use? This page collect many of the most frequently asked questions. If you can't find what you are looking for, feel free to reach out to us via email at info@modumate.com.

General

Who is Modumate for?
What do I get when I sign up for Modumate?
What kind of computer do I need to run Modumate?
I'm not a building professional or 3D modeler. Can I use Modumate?

Payments & Plans

What payment methods are accepted?
How do I cancel my paid plan?
What happens if I change plans?
What happens if my payment fails? Like if my credit card expires?
How do refunds work?

Legal

Privacy Policy (Updated May 31, 2019)
Terms of Service (Updated March 19, 2020)